FAQ

Prior to move in, your apartment home will be painted and professional cleaned. The carpet is also inspected and cleaned or replaced if needed.
No, you do not have to be present for a work order to be completed.
Yes, we do have on-site maintenance at our community.
All maintenance work orders can be submitted online through our website. If this is an emergency, please call our community.
During office hours, please stop by our leasing office and have your government issued ID available. A locksmith would have to be called if it's after hours.
Yes, there is open parking and visitor parking.
We have grilling stations and picnic tables available at our community for you to enjoy with family and friends.
Yes, we love your well behaved pets! We welcomes all dog breeds, ages, and sizes. Pet interview required. All fees are per pet. Limited to two pets per unit.
All apartment homes are equipped with a dishwasher, gas range, and refrigerators with ice makers.
No, we do not offer furnished apartments.
Within 48 hours if all documentation is received in a timely manner.
You can pay your rent online, mail in option, or at a money gram location. Contact us for more details.
Spectrum is the main provider but you are welcome to look into other options. There is a $250 NR fee for satellite installation.
Yes, we do require a 60-day written notice and to pay a reletting fee that is due at the time of providing notice.
Contact City of Austin and Texas Gas to put services in your name. Our community will bill back for water, trash and pest control services.
Yes, there is a bus stop approximately 1 mile away from our community.
We are located in the Round Rock ISD. (Jollyville Elementary, Canyon Vista Middle School and Westwood Highschool)
We are located at 6511 B Melrose Trail Austin TX 78727. Parmer and Mcneil area.